IBM Tivoli Endpoint Manager for Remote Control - Internet Connection Broker 8.2

IBM Tivoli Endpoint Manager for Remote Control – Internet Connection Broker, developed by IBM United Kingdom Ltd., is a server-side component that securely brokers remote control sessions across the internet and restricted networks. It enables service desks to assist users on devices that are behind firewalls or NAT, without requiring VPNs or opening inbound ports. Both the controller and the target initiate outbound, TLS-encrypted connections to the broker, allowing sessions to be established reliably while maintaining strong security.

Key capabilities:

• Secure, brokered remote control across firewalled and NATed networks
• Outbound-only connections from endpoints; no inbound exposure on client devices
• TLS encryption with authentication and role-based access controls
• Centralized auditing and reporting of remote control activity
• Policy integration with IBM Tivoli Endpoint Manager for Remote Control
• Flexible deployment in a DMZ and support for scaling with multiple broker instances

Typical use cases include supporting roaming users, remote offices, and third-party service providers while minimizing network changes and maintaining compliance.

IBM Tivoli Endpoint Manager for Remote Control - Internet Connection Broker is developed by IBM United Kingdom Ltd.. The most popular version of this product among our users is 8.2.